Family Care Coordinator

Position Title: Family Care Coordinator
Location: Cincinnati, OH
Status: Full-Time
Reports to: Family Care Manager
Works closely with: Strong Families

Position summary: The Family Care Coordinator offers holistic, trauma competent, relational care for families to keep families united and growing together toward dependence on Jesus, interdependence in community, and economic independence and sustainability.

Primary responsibilities:

  • Maintain caseload of 10 families
  • Walk families through the intake process and implement an assessment system to address current opportunities and barriers in the home
  • Individualize and deepen care for children in the home by helping create and maintain child development plans
  • Teach regulation skills and help families build individualized calming and regulation plans
  • Utilize Social Work modalities to help families find their voice, build goals, mobilize their strengths, and overcome obstacles to their sustainability
  • Coach caregivers toward healing, connection, and interdependence as a family
  • Collaborate with an interdisciplinary team to provide holistic care for youth and families
  • Assist with crisis management, assess safety concerns, and problem solve as needed
  • Collaborate with local agencies involved with youth and families and make referrals to additional local agencies as needed
  • Connect children and families to resources as needed
  • Maintain documentation in the Back2Back Care Database
  • Attend appropriate staff meetings and trainings
  • Develop and maintain a team of ministry partners that fully fund the position
  • Assist with other duties as assigned

Required education and experience:

  • Bachelor’s degree or higher in Social Work (licensure preferred)
  • Training in Trauma Competent Care
  • Experience working with children and families

Required skills and abilities:

  • Clear understanding of and commitment to the Back2Back vision and mission
  • Adhere to and share the Back2Back Statement of Faith and Cultural Values
  • Access to reliable transportation for providing community-based care
  • Understanding and practice with theories of trauma and attachment
  • Knowledge of resources available to support youth and families in Cincinnati
  • Cultural knowledge and sensitivity
  • Strong leadership skills
  • Ability to problem solve (analytical and evaluative)
  • Time management and organizational skills
  • Strong written and verbal communication skills
  • Creativity to work within limited resources
  • Adaptability to different circumstances and working conditions
  • Be teachable
  • Demonstration compassion
  • Be relational
  • Motivate others
  • Use active listening
  • Be socially perceptive
  • Demonstrated good judgment and decision making skills
  • Competent in Gmail, Google Calendar, Google Drive, Google Docs, and Google Sheets
  • Competent in Microsoft Word and Microsoft Excel

This job description is intended to convey essential information about the scope and requirements of the position. It is not intended to be an exhaustive list of qualifications, skills, duties or responsibilities associated with the role. Staff may be assigned tasks other than those specifically listed in this description in order to further the goals of the role or of the organization.

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